Carol Ross

Senior Director - Laboratory Product Management @Kaiser Permanente

Los Angeles, CA, US
MOBILE NUMBERS
+19•••••••05

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WORK HISTORY

Nov 2024 — Present

Senior Director - Laboratory Product Management @Kaiser Permanente

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EDUCATION

N/A

Shippensburg University of Pennsylvania

Bachelor of Science, Biology/Medical Technology

2015

Loma Linda University

Master of Business Administration (MBA), Health/Health Care Administration/Management

SKILLS

Process ImprovementHealthcareInpatientEhrHealthcare Information TechnologyHospitalsHealthcare ConsultingCpoeIntegrationQuadramedEpic SystemsCernerEmrSoftware ImplementationInformaticsHealthcare ManagementBusiness Process ImprovementHl7Hipaa

ABOUT CAROL ROSS

My background is in healthcare, technology and product management. My clinical experience allows me to speak the language of care providers while my IT experience makes me comfortable discussing the more technical aspect of applications, interfaces and deployment models. My passion involves using technology to solve customer problems. As a product manager, I do that by influencing software features that address global healthcare industry challenges. I enjoy collaborating with internal teams and leveraging a strong understanding of our clients to enhance user experiences and deliver superior products. I focus on leading customer-centric new product development, executing projects and overseeing the rollout of new initiatives. I am an effective leader when influencing processes, workflows, and policies. I embrace change and actually thrive in a dynamic work environment.

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