Carol Moening
Change and Configuration Management Manager @ICU Medical
Signup · Get unlimited contacts
WORK HISTORY
Change and Configuration Management Manager @ICU Medical
Manage Change and Configuration for all ICU Medical IT applications, infrastructure, enterprise solutions in ServiceNow to comply with SOX, GxP and GRC protocols.* Ensure SDLC best practices are being followed as CAB (Change Advisory Board) Manager, before allowing any changes or releases to production environments (Cloud, DataCenter, Server Service, etc).* Improve Change processes to enable clear, concise, valid enhancements, defects into change tickets ensuring all deliverables are attached for verification and validation if applicable.* Update CMDB Configuration Items with business owners, IT support and applicable compliance protocols (SOX, GxP, GRC, GDPR).* Improve ServiceNow Change Module to facilitate all change types (standard, normal, and emergency) to capture all changes into production environments.
EDUCATION
State University of New York at Oswego
Bachelor of Science - BS
Institute of Configuration Managment
Certification
Chapman University
Masters - in process
SKILLS
ABOUT CAROL MOENING
An exceptional track record in defining challenges, proactively problem solving with anticipation of consequences using strategic thinking, plus customer relationship and team-building skill sets. Experience in helping Engineering, IT, Operations and Quality become more profitable by finding process pain points and collaborating with stakeholders to figure out solutions to minimize resistance to change in start-ups, mid-level and global fortune 500 companies. Recent process improvements include: Ensuring 100% data integrity moving parts, BOMs, files from multiple legacy databases to merging company databases 50% reduction of warranty swap out mismatches for six products by eliminating three duplicate World Wide numbers across three business unit products 30% reduction in SKU OTC (Order to Cash) timeline ensuring order-ability prior to product launchEliminated 66% of AVL/AML/MPN updates for electrical discrete part supplier qualification statuses. Value-stream mapped and system modeled 200+\"product\" processes for merging companies, identifying process gaps, pain points, and bottlenecks to facilitate harmonized best practices.Saved ~$800K per year by eliminating all duplicate alternate or substitute part numbers in BOM extraction report used for production release trackerOperations test process overhaul saved 150K testing minutes quarterly on the manufacturing lines /~$600K / year per productSpecial Skills: Value stream system modeling / business process mapping, lean process improvement with forte of identifying bottlenecks, pain points, gaps and solutions in or outside impacted functional processes. Internal ISO auditor and SOX compliance, plus CAPA (corrective and preventative action) for IT failures. Change Management, Configuration Management, Business Process Intelligence, Data Management & Governance
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.