Carol Pickett
Unemployment Insurance Specialist at Boeing
- Role
- Unemployment Insurance Specialist at Boeing
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Carol Pickett
Currently seeking a challenging career opportunity, where I can utilize my talents and leadership skills in human resources, staffing, onboarding processes, global benefits, benefits administration, leave of absence management and customer service. I have been trained to assist with providing strategic guidance to the HR Leadership team in an evolving and constantly changing business environment. I support business unit leaders and help resolve work-related issues and interpretation of relevant policies and procedures. I have over 25 years of HR experience, a partner of COE (Centers of Excellence), and proficient in using the HR systems, Workday and ServiceNow. I am seeking full-time employment. Respected for interpersonal skills, diplomacy, strong ethical orientation, empathy and integrity. If you are looking for someone with motivation, determination, confidence, reliability, and the passion for HR/global benefits/customer service subject matter expert, you have found the right candidate. Please feel free to contact me at (28••••••88. Key Contributions: HR Programs and best practices - Transformed previously disorganized, underperforming HR department into a well-functioning, cost efficient and highly utilized entity as evidenced by 40% improvement in service scores over prior year\'s employee survey data. Staff Recruitment: Slashed recruitment/temporary agency fees annually by revamping recruitment strategies and bringing function in-house. Employee Benefits: Saved an average annually as result of redesigning and negotiating benefits program to realign with market conditions. Analysis & Audits: Recouped over annually in benefit contribution overpayments by conducting an array of benefit compensation audits that identified and corrected discrepancies. Customer service: Maintained a service level agreement on average of 92% or above, excellent team leader and supervisor, skilled at motivating staff to perform at peak levels. Carol Pickett, MBA
Experience
Unemployment Insurance Specialist
Oct 2022 — Present · Mesa, AZ, US
Handles unemployment insurance claims
Education
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
2010 — 2012
Seattle Pacific University
SHRM Certification Preparation Course, Society of Human Resources Prep /Human Resources, A
2020 — 2020
University of Phoenix
Bachelor’s Degree, Business Management
2004 — 2009
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