Carol Miller
Expert Training Specialist
- Role
- Expert Training Advisor at Finastra
- Location
- Harrisburg, US
- LinkedIn followers
- 500 followers
About Carol Miller
Versatile and dedicated professional with 20+ years of experience in the banking…
Experience
Expert Training Advisor
Mar 2011 — Present
Conduct training for clients on several systems including: Business Intelligence, Digital Banking, CRM, and list management tool.Developed training program for our new Business Analytics product.Develop all training materials for both hands-on workshop environments and eLearning sessions.Responsible for planning workshops and eLearning schedules for multiple products in the Finastra Retail group.Manage clients that participate in our certification training program and provide ongoing training and coaching for each client for a period of one year from initial training.Coordinate scheduling of client training with Project Management team for new clients.Coordinate scheduling of client training of exiting clients.
Education
Bridgewater College
BA, Fashion Merchandising
1986 — 1990
Skills
- Webex
- Business Intelligence
- Captivate
- Onboarding
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Live Meeting
- Segmentation
- Crm
- Training
- Needs Analysis
- Strategic Planning
- Leadership
- Banking
- Marketing
- Business Analysis
- Analysis
- Financial Services
- Account Management
- Coaching
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