Carol Mead

HR Manager @Sackers

Deliver efficient and effective HR service to the business and support the Director of HR. o Directed all aspects of HR guidelines ensuring all internal information including policies and procedures, terms and conditions of service are up to date and in line with standards and regulations: • Implement procedures to mitigate the risk of maternity/paternity/adoption pay overpayment, prepare memos of entitlement, and liaise with individuals about practical arrangements including health and safety and work handover. • Integral to managing diversity and inclusion issues for the firm. • Conduct 3- and 6-month reviews (including probation reviews) for fee earners and business services staff ensuring that they take place at the appropriate time as well as undertaking appraisals. • Work with the Director of HR in developing standard operating procedures for HR and to contribute to the development of the HR bible and HR precedents as well as redrafting sections to incorporate latest employment law and best practice. • Create job descriptions, person specifications, undertaking interviews and devising appropriate selection tests. • Identify training and development needs for business service staff (in conjunction with line managers) and source providers for training activities. • Main contact and quasi line manager for paralegals; to keep abreast of their work levels, performance output and deal with any resourcing issues. • Oversee the benefits package ensuring its accurately calculated and make suggestions for any areas of improvement. o Develop good work relations with people at all levels of the business and effectively manage any issues relating to or impacting on their productivity. • Ensure minor performance issues including timekeeping, attendance management and poor-quality are discussed and offer constructive solutions. • Manage disciplinaries and grievances and organisational change initiatives.