Carol Knight

WORK HISTORY

EDUCATION

ABOUT CAROL KNIGHT

With over 28 years of experience in the multifamily industry, I am a results-driven operational leader with deep expertise in portfolio performance, asset optimization, and team development. My core strengths include lease administration, budgeting, forecasting, financial reporting, marketing strategy, and customer service excellence, supported by a disciplined, data-driven approach to decision-making.I oversee the operations and financial performance of a diverse portfolio of properties across the Southeast, ensuring full compliance with company policies, regulatory requirements, and industry best practices. I have a proven track record of driving sustained occupancy growth, increasing net operating income, improving resident satisfaction, and building high-performing teams—while consistently reducing operating expenses and employee turnover.I hold Certified Apartment Manager (CAM) and Certified Portfolio Supervisor (CAPS) designations and have served as both President and Vice President of the Melbourne Apartment Association. Throughout my career, I have been recognized for establishing strong, trust-based relationships with owners, investors, and clients, and for mentoring and developing professionals into confident, effective leaders.My mission is to deliver exceptional long-term value to property owners and investors, elevate the resident experience, and cultivate a culture of accountability, collaboration, and continuous improvement—where both people and performance thrive.