Carol Griffin

About Carol Griffin

Proven IT Delivery Leader specializing in enterprise digital transformation, software implementation, and end-to-end product delivery within complex, fast paced environments. At AT & T, I led high visibility programs from concept through execution and aligning business priorities with scalable technology solutions that drive operational excellence and business growth. With deep expertise in both Agile and Waterfall methodologies, I bring clarity to complexity mobilizing cross-functional teams and aligning stakeholders to deliver outcomes that matter. I thrive at the intersection of business and technology, building strong partnerships across engineering, product, and customer success functions to solve tough problems and elevate performance. Core Strengths: • Customer-Centric Delivery: Known for aligning execution to business value, ensuring customer goals and impact are front and center. • Cross-Functional Leadership: Adept at driving clarity, alignment, and momentum across diverse teams and initiatives. • Strategic Stakeholder Engagement: Skilled at translating complex requirements into actionable plans and clear roadmaps for executive and team alignment. • Empathetic, Transparent Leadership: I foster trust, accountability, and high performance through open communication and purpose-driven leadership. I lead with purpose and precision balancing business needs, team development, and customer outcomes to create lasting value.

Experience

1. at & t Lead Software Delivery Project Program Manager

   AT&T

   Jun 2021 — Present · Dallas, TX, US