Carol Faragher

About Carol Faragher

Dynamic and versatile individual with over 25 years of Information Technology, Application Development, Reporting, Product, Program and Project Management experience. Proven ability to bridge technology and business goals to provide productive solutions. Demonstrated success leading and mentoring cross-functional teams and interfacing with key business leaders. Ensures delivery of solutions with an understanding of all facets of the process including business analysis and requirements gathering, all phases of the Product, Project Management and Software Development Life Cycles (SDLC), Agility, software architecture, network infrastructure and the underlying databases. Current Role: Product Delivery Director for CT Corporate Responsibility & Morgan Health Technology; Morgan Health Technical Product OwnerSkills include:• IT Project Management Office (Tenrox PPM, Contract & Vendor Management, VendorPoint, Documentum eRoom) • Microsoft Suite (Project, Word, Excel, Access, PowerPoint, Visio)• Application Development Management (.Net framework and assemblies, C#, VB.net, SOA, web services)• Databases (Microsoft SQL Server, RDBMS, Mainframe: IMS, VSAM)• Reporting (Crystal Reports, Access, Excel, CA Vision Builder (4 GL), Mark IV)• Workflow / Business Process Management (Metastorm BPM, eWork, ProVision, Documentum)• Customer Relationship Management (CRM Sage SalesLogix, Exact Target)• IT Asset Management (Provance, Anchor Point)

Experience

1. Executive Director Global Technology

   JPMorganChase

   Feb 2025 — Present · Wilmington, DE, US

Education

• Pennsville Memorial High School

  HS Diploma, College Prep

  1979 — 1982

• Wilmington University

  MBA, Business

  1989 — 1991

• Rowan University

  B.S., Bus Admin\MIS

  1982 — 1986

Skills

• Business Intelligence
• Requirements Analysis
• Program Management
• Crystal Reports
• Vendor Management
• Vendor Relations
• Enterprise Software
• Integration
• Enterprise Architecture
• Software Project Management
• Crm
• Itil
• Change Management
• Requirements Gathering
• Pmo
• Budgets
• Leadership
• Budgeting
• Process Development
• Banking
• Strategic Planning
• Agile
• Risk Management
• Disaster Recovery
• Sql Server
• Software Development
• Process Improvement
• Project Planning
• Databases
• Team Leadership
• IT Strategy
• Business Process Design
• Software Documentation
• Sdlc
• Team Building
• Ms Project
• Process Engineering
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Business Analysis