Carol Brown

About Carol Brown

I am a seasoned professional with 15+ years of project planning experience in the technology sector. Recognized for demonstrating a natural aptitude for market strategy, as well as for building strong client relationships, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include change management, stakeholder engagement, and process optimization. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, troubleshooting skills, as well as technical acumen, strategic analysis, project management and resource management to support efficiency and maximum returns. Most recently, I was a Senior ServiceNow Project Manager with Oakwolf Group. Under my leadership, I oversaw a complex multi-functional HR Service Delivery project, achieving a 100% completion rate. I was the owner, leader, and developer of the HRSD product strategy, roadmap, and delivery. I partnered with various stakeholders: People Operation partners, Software Engineering, Application Engineering, Data, Legal, and other Core HR functions.Colleagues describe me as a progressive, driven, down-to-earth, technical and strategic expert who can be relied on to offer superior solutions that deliver profitable results on time and under budgetFeel free to contact me through this profile if you wish to connect.I am pursuing new opportunities and can be reached through this profile, or by phone at: 84••••••76.

Experience

1. Product Manager

   Tech Fleet

   Oct 2023 — Present

   Drove product-market fit by refining features, engaging stakeholders, and implementing agile methodologies for rapid iteration cycles.• Contributed to the development of a strategic roadmap, aligning the product vision with organizational goals.

Education

• Charleston Southern University

  Bachelor of Science - BS, Business Administration

• Webster University

  Master of Business Administration (MBA), Computer and Information Sciences and Support Services

  2002 — 2005