Carol D.
Head of Enterprise Transformation @Virgin Atlantic
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WORK HISTORY
Head of Enterprise Transformation @Virgin Atlantic
EDUCATION
Coatbridge College
Business Administration
ABOUT CAROL D.
I am a senior transformation and delivery leader with over 30 years of experience across enterprise change, portfolio governance, and technology-enabled transformation. I currently serve as Head of Enterprise Transformation at Virgin Atlantic, leading the delivery of a £200M change portfolio aligned to business strategy and investment priorities.Over the last three years, I’ve overseen more than 100 major initiatives, operating within a £45M annual change budget and maintaining financial discipline within 2% variance. I lead a 65-strong high-performing team and have embedded robust PRINCE2 and Waterfall-based governance frameworks, underpinned by an 18-month rolling delivery forecast that supports forward-looking planning and investment confidence at LT and board level.Areas of Expertise-Portfolio Governance (PRINCE2, Waterfall, PMO Design)-Enterprise Change Planning & Forecasting (18-Month Horizon)-Programme Recovery & Strategic Delivery Uplift-Board-Level Assurance & Benefits Realisation-Leadership Development & Executive Coaching-Service Transformation, TUPE & Transition ProgrammesCareer Highlights-Currently leading Virgin Atlantic’s £200M enterprise change portfolio-Delivered 100+ major programmes across business-critical initiatives-Established 18-month rolling forecast for portfolio visibility and resourcing-Embedded PRINCE2 and governance structures across all change delivery-Built and lead a high-performing team of 65+ professionals-Five-time Women in Tech Excellence Awards nominee
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