Carol Cline

Director, Member Service Center @CommunityAmerica Credit Union

Kansas City, MO, US

EMAILS

c•••••@communityamerica.com

MOBILE NUMBERS

+12•••••••86

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WORK HISTORY

Jun 2023 — Present

Director, Member Service Center @CommunityAmerica Credit Union

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Kansas City, MO, US

EDUCATION

N/A

Capella University

MBA

N/A

Texas Christian University - M.J. Neeley School of Business

Bachelor of Business Administration - BBA

SKILLS

Change ManagementTeam LeadershipClient Member Services in FinanceBusiness Process ImprovementNon-Profit Board LeadershipStrength Deployment InventoryGenerating RevenuePmpRelationship BuildingLeadershipQuality AssuranceProcess ImprovementPerformance ManagementCrmDecision-MakingBusiness Growth/ExpansionCustomer Relationship Management (Crm)Supply Chain Logistics OptimizationService Operations LeadershipVendor ManagementCall CentersCommunicationsClient ServiceCustomer ServiceBusiness Process AnalysisManagementCross-Team CollaborationOrder FulfillmentAnalysisStrategic AlliancesCustomer Service ImprovementsContact CentersSix SigmaCross-Functional Team LeadershipBusiness AdministrationProject ManagementStaff SupervisionCredit Union Relations/Call Center ManagementCrm in HealthcareContract Negotiations

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ABOUT CAROL CLINE

Experienced Vice President with a demonstrated history of working in the financial…

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