Carol Astle

Director of Operations at Rockefeller Brothers Fund @Rockefeller Brothers Fund

NY, US

Led the implementation of a new outsourced travel management vendor and platform with an annual travel spend of $1M; developed and maintained stakeholder engagement and communication plan; managed contract negotiations; demonstrated exceptional communication abilities and ensured a smooth transition through effective change management • Collaborated with the Chief Diversity Officer on organization-wide projects, including workplace safety, ISOS and Vismo support, monthly wellbeing/wellness initiatives, and vendor diversity efforts; ensured projects were aligned with the strategic objectives and delivered on time• Designed and oversaw operational processes to direct and monitor operation vendor contracts; ensured alignment with organizational objectives and strategic plans through meticulous project planning, execution, and continuous improvement• Planned and managed an annual operating budget; partnered with EVP for Finance and Operations on institution-wide projects including Business Continuity Plan, Enterprise Risk Management, office refresh post-COVID; delivered project on time, within budget, and to scope• Partnered closely with an outsourced IT consulting firm to formulate IT road map; successfully executed technology and A/V upgrades, coordinated annual audits, and officiate bi-weekly status report meetings; ensured staff training on new cloud-based business applications were efficient; ensured in office meetings and events are properly supported• Directed and co-led multiple cross-functional staff working groups focused on organization carbon footprint, management practices, and Diversity, Equity, Inclusion, and Belonging (DEIB); ensured projects were completed through effective team collaboration and resource allocation• Continued to perform Operations Managers responsibilities: manage operations teams, oversee facilities management, and support high-level special events with a project management approach