Carmina H.

Product Specialist @FFUN Group

Saskatoon, SK, CA

Greet customers and guide them through the vehicle discovery process with a focus on their needs and lifestyle– Conduct detailed walkarounds and product demonstrations on new and pre-owned vehicles, highlighting key features and benefits– Stay up to date on the latest vehicle technology, trims, and inventory changes to provide accurate and current information– Support test drive coordination and assist customers throughout the evaluation process– Collaborate with sales consultants to ensure a smooth and informative buying experience– Answer product-related questions in person, over the phone, etc. – Maintain showroom and vehicle presentation standards to enhance customer engagement– Provide feedback to the management team on customer preferences and common inquiries– New vehicle deliveries: explaining features, setting up BlueLink, and reviewing the ownership experience– Conduct cold calls to engage prospective customers, follow up on leads, and promote current promotions and inventory– Deliver exceptional post-purchase customer care, following up to ensure satisfaction and assist with any ongoing needs