Carmen Z.
Senior Director, Netsuite Artificial Intelligence @Oracle
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WORK HISTORY
Senior Director, Netsuite Artificial Intelligence @Oracle
Kitchener, ON, CA
As Senior Director of AI, I lead the development of machine learning platforms that are scaled to meet the needs of NetSuite’s global customer base. My role centers around integrating cutting-edge AI solutions, including large language models, into legacy ERP systems, driving transformative business outcomes. I manage a rapidly growing, cross-functional AI team spread across five global locations, aligning our technological advancements with broader organizational goals. Grew the AI engineering team from 9 to 49 members within 11 months, expanding across five global locations. Led the delivery of a groundbreaking generative AI solution in less than 90 days, integrating advanced text clean-up capabilities and enhancing API-based functionalities. Fostered key strategic relationships with internal and external stakeholders, including collaboration with multinational technology partner Cohere Inc. Presented AI advancements at the NetSuite SuiteWorld conference, where our AI capabilities earned industry recognition for their innovative application in the ERP space.In this role, I continue to advocate for AI innovation while steering the execution of impactful, data-driven solutions that push the boundaries of what’s possible within the enterprise technology landscape.
EDUCATION
University of Calgary
Doctor of Philosophy (Ph.D.), Computer Science
University of Windsor
Bachelor of Science (B.Sc.), Computer Science
University of Calgary
Master of Science (M.Sc.), Computer Science
ABOUT CARMEN Z.
With over a decade of leadership experience in delivering large-scale, data-driven solutions, I have consistently driven transformative growth across AI/ML, big data, and business intelligence platforms in global markets. My expertise lies in not only building and scaling high-performing engineering teams but also aligning cutting-edge technology with strategic business goals to deliver exceptional value to customers and stakeholders.Throughout my career, I have been passionate about driving innovation and excellence, whether it’s through advocating for cross-functional collaboration, optimizing team performance, or executing strategies that push the boundaries of what’s possible with emerging technologies. From building microservices architecture and cloud-based platforms to solving complex operational challenges, I bring a relentless focus on quality, efficiency, and outcomes.Key Strengths: • AI/ML Development & Deployment • Global Engineering Team Leadership • Cross-Functional Collaboration & Stakeholder Engagement • Strategic Risk Management & Organizational Growth • Data-Driven Product InnovationWhether it’s empowering teams to solve intricate problems or presenting technical concepts to executive leadership, I believe in leadership that drives meaningful, sustainable change. If you’re interested in discussing the future of AI, technology strategy, or potential collaborations, feel free to connect with me here
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