Carmen Jones

About Carmen Jones

I’m a communicator at heart who loves helping people feel connected to something bigger than themselves. Throughout my career, I’ve turned complex ideas into clear, meaningful messages that guide teams through change, amplify leadership, and bring company culture to life across global organizations. I lead with empathy and a deep belief that great internal communications don’t just inform—they connect, align, and inspire action.At Slalom, a global consulting firm, I lead high-impact internal and executive communications that shape culture and drive employee engagement. I partner with senior executives and global stakeholders to craft messaging that supports transformation, strengthens trust, and keeps people grounded in purpose.With expertise in change management, crisis communications, employee engagement, and project execution, I thrive at the intersection of creativity and strategy. I’m always eager to connect with other comms professionals who are passionate about building community.

Experience

1. Senior Corporate Communications Leader

   Slalom

   Jan 2022 — Present · Atlanta, GA, US

   Led and developed a powerhouse internal comms team responsible for bringing Slalom’s unique culture and values to life by delivering complex, strategic, and impactful global and change management communications campaigns for global stakeholder teams (Global People Team, Global Marketing, Information Security, Finance, Executive Programming, Inclusion, Diversity & Equity, Sustainability & Impact, and more). • Drove strategic, high-profile communications and marketing campaigns for big moments—from executive financial updates, ID & E employee resource group celebrations, compliance trainings, benefits open enrollment, crisis & change management communications, and more.• Shaped the internal story of our top tech partnerships (Microsoft, Salesforce, Snowflake, and AWS).• Launched \"Thrive,\" Slalom\'s global benefits brand, aimed at increasing engagement, building culture and spotlighting underutilized benefits programs.• Created an executive crisis response framework leader toolkit, pulling from internal research and employee surveys, designed to help execs lead with clarity and confidence during tough moments.• Crafted clear and compelling content across every internal communication channel—email, intranet, Viva Engage, scripts, employee surveys, global All Hands/Town Halls, and more.• Advised C-level leaders and executive teams on business-critical events/crisis situations, building trust and influencing business decisions. • Supported a landmark $44mil RFP for Boston’s Department of Health, supporting the integration of health data systems into a single analytics dashboard.• Brought a strategic lens to everything—establishing data-driven success metrics and feedback initiatives to measure the effectiveness of all internal communications efforts.

Education

• West London Wine School

  Wine Spirits Education Trust Advanced Level 3 Award in Wine & Spirits, Wine Steward/Sommelier

• Portland State University

  Bachelor of Science, Psychology

Skills

• Event Management
• Start-Ups
• Higher Education
• Marketing
• Strategic Planning
• Account Management
• News Writing
• Business Analysis
• High-Impact Sales Presentations
• Marketing Strategy
• Research
• Event Planning
• Integrated Marketing
• Retail
• B2b
• Project Planning
• Press Releases
• Forecasting
• Marketo
• Business Development
• Building Relationships
• Customer Service
• Recruiting
• Advertising
• Wine
• Staff Development
• Management
• Training
• New Business Development
• Time Management
• Investor Relations
• Entrepreneurship
• Budgets
• Creative Writing
• Wine & Spirits Industry
• Social Networking
• Sales Management
• Project Management
• Social Media
• Social Media Marketing