Carmen White

Carmen White

IT Coordinator @Oklahoma Turnpike Authority

Oklahoma City, OK, US
MOBILE NUMBERS
+14•••••••31

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WORK HISTORY

Oct 2025 — Present

IT Coordinator @Oklahoma Turnpike Authority

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Serve as a liaison between business and IT teams, coordinating requirements, intake, and cross-functional delivery while maintaining clear documentation and visibility in Jira and Confluence.• Coordinate enterprise IT initiatives and structured intake processes, ensuring alignment across business, development, QA, and technical teams.• Track project milestones, risks, and action items to maintain visibility and accountability across active initiatives.• Support production cutover and deployment activities by validating readiness and maintaining structured documentation.

EDUCATION

1996 — 2000

DeVry University

Bachelor of Applied Science (BA), Computer Science

N/A

Keller Graduate School of Management

Project Management

SKILLS

Business Process ImprovementData CenterSoftware DocumentationHp Service ManagerRoot Cause AnalysisTeam BuildingAuditingCloud ComputingService DeliveryBusiness AnalysisServicenowData ManagementInformation TechnologyDomoContinuous Process ImprovementIntegrationService-Level Agreements (Sla)Program ManagementIT OperationsTrainingProject ManagementIT Service ManagementChange ManagementDisaster RecoveryIncident ManagementIT ManagementReporting & AnalysisCustomer ServiceSecurityBmc RemedyHpData AnalysisResearchProject PlanningCommunicationItilProcess Improvement

ABOUT CARMEN WHITE

Project coordination and PMO support professional with 15+ years of experience supporting federal and enterprise IT programs, including FAA and DoD environments. I specialize in partnering with Project Managers and technical teams to coordinate deployments, track milestones and risks, and ensure initiatives move from planning through operational transition with structure and visibility.Throughout my career, I’ve supported application sustainment, modernization efforts, vulnerability compliance initiatives, and field-based technical operations. I’m known for connecting people, work, and priorities, and ensuring risks stay visible, deliverables stay on track, and stakeholders stay informed across distributed teams.My strength is bringing clarity and accountability to complex environments while maintaining a steady, collaborative approach under pressure.

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