Carmen Stinson
Managing Director, Travel Services @National Corporate Housing
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WORK HISTORY
Managing Director, Travel Services @National Corporate Housing
Denver, CO, US
Leader of the Travel Services division. In love with the team, company, and task at hand.Recruited to take the department to the next level as far as technology, processes, and of course, revenue.Grew EBITDA 191% from post-pandemic numbers (positive revenue).Grew department from 3 to 6 team members, realigning jobs and processes without layoffs.Implemented Quality Control Software, Conferma, OBT (Deem/Etta, Concur Travel), Grasp, transitioned into new GDS.Recipient of the Rookie of the Year 2020, invited to the Incentive Trip award.Recipient of 2021, 2022, and 2023 Top Performers/Incentive Trip awards. Other 2023 awards:Recipient of the Quarterly and Yearly \"2023 Innovation Award\"Highest Customer Service Scores by DivisionHighest EBTIDA $ to Revenue by a DivisionMost Improved Market Division (EBITDA Growth %)Most Improved Non-Corporate Housing Market (NI Growth %)
EDUCATION
San Francisco State University
bachelor in Business, Hospitality
SFSU
Bachelor of Business Administration (BBA), Hospitality Administration/Management
ABOUT CARMEN STINSON
Gallup/CliftonStrengths summed it all up: No strangers for Carmen; just friends she has not met yet.Activator, Woo (winning others over), Arranger, Learner, Responsible. Actions drive me; Complexity brings the best out of me; the Process of Learning excites me; a Collaborator utterly dependable. Trilingual: Portuguese, Spanish and English Basic: French and ItalianManaging Director, Travel Services - National Corporate HousingMobility and Travel within the Corporate Housing industryEnabling companies to create a travel program that helps with cost reduction, employee satisfaction, and alignment with the With a passion for the travel industry and a drive to bring innovative solutions, Carmen Stinson is an experienced professional with a diverse background. Currently, she holds the position of Managing Director – Travel Services at National Corporate Housing. She also serves as a Committee Member for GBTA Payment & Expense Solutions as well as GBTA PCTT (project, crew, team, travel), having also served in other GBTA chapters in Florida and Colorado. In previous roles, Carmen held several hotel positions for a total of 16 years before joining the TMC world as a Director of Global Corporate Travel. With a commitment to excellence, deep knowledge of processes, she continuously strives to elevate the travel industry and make a lasting impact.
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