Carmen Pearce
Manager, Guest Contact Center Performance and Operations @Universal Orlando Resort
Orlando, FL, US
EMAILS
c••••••••@universalorlando.com
MOBILE NUMBERS
+18•••••••17
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WORK HISTORY
May 2022 — Present
Manager, Guest Contact Center Performance and Operations @Universal Orlando Resort
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Orlando, FL, US
SKILLS
AdvertisingOnline MarketingSocial MediaEvent ManagementTrade ShowsEvent PlanningStrategic PlanningCustomer Relationship Management (Crm)Customer ServiceCrmMarketing StrategySalesOnline AdvertisingLeadershipManagementTeam Building
ABOUT CARMEN PEARCE
Adaptable leader with experience developing and implementing sales and marketing programs for multiple lines of business, including customer loyalty programs.*Excel in collaborating with internal and external clients, to build foster, and maintain challenging relationships.*Self motivated project leader with a strong sense of ownership.
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