Carmen Laca
- Role
- UnifyCX
- Location
- Pompano Beach, FL, US
- LinkedIn followers
- 500 followers
Experience
Present
Skills
- Call Centers
- Operations Management
- Recruiting
- Presenting and Communicating Across All Levels Within the Organization
- Telecommunications
- Analysis
- Crm
- Software Documentation
- Strategic Planning
- Customer Relationship Management (Crm)
- Inter-Personal
- Technical Support
- Vendor Management
- Project Planning
- Call Center
- Situations
- Business Process Outsourcing (Bpo)
- Troubleshooting
- Organization
- -Self Motivated, Able to Set Effective Priorities and Implement Strategic Plans
- Process Improvement
- Business Process Improvement
- Cultivating Client Relationships to Better Understand Their Needs and Acting
- Quality Assurance
- Bpo
- Peak
- Team Leadership
- Leadership
- Inbound Marketing
- Customer Service
- Coaching
- Contact Centers
- Utilizing Strong Leadership Skills to Inspire Employees to Maintain Peak Perform
- Management
- Team Building
- Avaya
- Account Management
- Employees
- Outsourcing
- Communication
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