Carmen Ducra

Facilities Operations Manager @CBRE Global Workplace Solutions (GWS)

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Facilities Operations Manager @CBRE Global Workplace Solutions (GWS)

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EDUCATION

2004 — 2008

Academy of Economic Studies – Bucharest

Bachelor Degree in Business Administration, Economics

N/A

Academia de Studii Economice din București

Bachelor's degree, Business Administration, Management and Operations

SKILLS

ManagementBusiness ProcessCall CentersBusiness DevelopmentOffice ManagersChargebacksCredit InsuranceMicrosoft OfficeCredit Card Transaction ProcessingInternet BankingCredit Card TerminalsBankingCredit AnalysisRisk ManagementTeam ManagementSwift AllianceEmvBusiness StrategyPayment CardsAnalysis of AlternativesConsumer LendingCorporate CommunicationsPublic SpeakingRetail FinancingStrategyPayment ServicesFacility Management (Fm)Concept of OperationsPortfolio ManagementBusiness PlanningOperations ManagementLeadershipProcurementCreditOffice AdministrationPresentationsMergers & AcquisitionsCredit RiskSales OperationsPayments

ABOUT CARMEN DUCRA

I am an individual who embraces the 3 C’s – Change, Challenge and Commitment, enjoying working with diverse teams of professionals and being driven by a purpose to support, impact and develop others.An accomplished and forward-thinking leader with extensive experience in Operations, Workplace, Facilities, and Project Management. I am entrepreneurial and a poised delivery lead with extensive, transferable cross-industry experience.Equipped with a proven track record of seamlessly spearheading global transformational changes, delivering and executing complex workspace strategies, and ensuring alignment between the employee experience, asset strategy, and business vision. My dedication to strategic planning and precision fosters an environment where creativity and innovation thrive, aligning with the collective mission to improve outcomes. Adept at building robust long-term relationships with key stakeholders across the business with a proficient ability to streamline processes, improving productivity, efficiency, and employee morale.My approach integrates a commitment to change, a readiness for challenges, and a deep understanding of corporate governance and facilities management, reflecting my core values of discipline and integrity in supporting successful service functions. My passion is to make excellent contributions to the welfare and development of a highly dynamic organisation, through career excellence built on innovative work, discipline and integrity towards the realisation of corporate goals.

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Carmen Ducra — Facilities Operations Manager at CBRE Global Workplace Solutions (GWS) in London, GB | Unifers