Carmelita Chandrika
Customer Experience Manager @Cisco
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WORK HISTORY
Customer Experience Manager @Cisco
New York, NY, US
Executive leader ensuring healthcare customers adopt and realize value from subscription software and services.
EDUCATION
Hofstra University
Bachelor of Business Administration (BBA), Marketing and Business & Computer Information Systems
ABOUT CARMELITA CHANDRIKA
SENIOR CUSTOMER SUCCESS LEADERAn enterprise information technology leader with extensive experience with State & Local Governments and Fortune 500 Financial Services customers driving innovation that supports their desired business outcomes. Empowered customers to unlock the value from their Cloud investment for complex transformation programs with operational rigor at scale. A trusted advisor with knowledge of industry dynamics, customer opportunities, and challenges to effectively advise and coach while driving accelerated growth in revenue and deepening customer executive partnerships.AREAS OF EXPERTISEStrategic & Technical Partnership | Executive advising | Customer & Cloud Adoption | Value Realization | Customer Empathy | Enterprise Transformation | Accelerate Revenue | Domain Expert | Service Strategy & Execution | Partner Delivery Excellence | GTM | Governance and Communication | Cross Organization Collaboration | Sales | Enablement | CSAT | Account Management | SLED | Financial Services | Healthcare
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