Carly Galli

About Carly Galli

Enterprise transformation leader specializing in digital modernization and responsible AI within complex, globally federated environments. Experience spans leading global technology strategy, strengthening governance frameworks, and embedding AI responsibly into enterprise operating models.Currently VP of Technology Innovation at Make-A-Wish International, overseeing modernization efforts across 40+ international affiliates.Focus areas: • Enterprise transformation and systems integration • Responsible AI strategy and deployment • Governance frameworks aligned to GDPR and ISO standards • Data readiness and risk mitigation • Board-level strategy alignment

Experience

1. Vice President, Technology & Innovation

   Make-A-Wish International

   Aug 2016 — Present · Phoenix, AZ, US

   Lead global technology and digital transformation strategy across a federated network of 40+ international affiliates operating within complex, cross-border regulatory environments.Oversee enterprise modernization across responsible AI governance, cybersecurity resilience, data and CRM architecture, and global operating model alignment.Leadership impact- Architected and implemented a global Salesforce ecosystem, consolidating disparate systems into a unified enterprise platform that strengthened data integrity, cross-regional collaboration, and performance visibility- Designed and operationalized a responsible AI governance framework, establishing ethical standards, compliance guardrails, and scalable adoption models aligned to GDPR and ISO principles- Led enterprise AI-enabled productivity transformation, prioritizing structured use-case deployment and measurable operational impact across fundraising, marketing and operations- Serve as executive advisor to senior leadership and board stakeholders on technology risk, modernization strategy, and enterprise innovation investment- Built and led high-performing global technology teams and strategic vendor partnerships supporting sustained international growth.

Education

• Loyola Marymount University

  Bachelor of Science, Business Administration - Finance

  1997 — 2001

Skills

• Project Management
• Salesforce.com
• Business Intelligence
• Business Analysis
• Agile Methodologies
• Management
• Strategic Planning
• Process Improvement
• Customer Relationship Management (Crm)
• Leadership
• Vendor Management
• Program Management
• Requirements Analysis
• Cloud Computing
• Cross-Functional Team Leadership
• Software Project Management
• Crm
• Visio
• Integration
• Project Portfolio Management
• Software Documentation
• Sdlc
• Software Development
• Software Development Life Cycle (Sdlc)
• Business Process Improvement
• Business Liaison
• Agile Project Management