Carly Kincaid
Human Resources Manager @Harrah\'s Oklahoma
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WORK HISTORY
Human Resources Manager @Harrah\'s Oklahoma
OK, US
As an HR Manager at Harrah’s Oklahoma, I oversee all aspects of human resources in a dynamic, guest-focused casino and hospitality environment. I partner closely with leadership to support workforce planning, employee engagement, and operational excellence while ensuring compliance with employment laws and company policies. My role includes leading recruitment and onboarding, managing employee relations, conducting investigations, supporting performance management, and administering benefits and leaves. I am committed to fostering a positive workplace culture that reflects pride in the brand, supports employee growth, and enhances the overall guest experience. • Lead full-cycle human resources operations for a fast-paced casino and hospitality environment, supporting a diverse workforce across gaming, hotel, food & beverage, security, and operations • Partner with senior leadership to drive employee engagement, retention strategies, and workforce planning aligned with business objectives • Oversee recruitment, interviewing, onboarding, and training for exempt and non-exempt roles, ensuring compliance with company policies and labor regulations • Serve as a trusted advisor to management and employees on employee relations, performance management, corrective action, and conflict resolution • Ensure compliance with federal, state, and tribal employment laws, including FMLA, ADA, wage and hour, and workplace safety standards • Manage benefits administration, leaves of absence, and HRIS data integrity • Lead investigations and handle sensitive employee issues with professionalism, discretion, and fairness • Promote a guest-focused, inclusive, and high-performance culture reflective of the Harrah’s/Caesars brand
EDUCATION
Mid-America Christian University
Master of Business Administration - MBA, Human Resources Management and Services
ABOUT CARLY KINCAID
Human Resources professional with a solid educational foundation from Mid-America Christian University, my expertise in human resource management and hiring external and internal recruitment has been integral to the company\'s growth. Previously, I honed these skills at Oklahoma Student Loan Authority, where I managed corporate recruiting and helped shape the talent landscape. My Master of Arts in Leadership and Business Management underpins a strategic approach to workforce development, ensuring that we attract and retain top talent. Our team\'s commitment to excellence in human resources practices has positioned us as a key player in shaping the company\'s human capital strategy.I am proficient in Human Resource functions including recruitment, tribal law, hiring, training, development, and personnel management. Highly skilled in operational administration, inventory management, vendor negotiations, budgeting, creative problem solving, innovative cost reduction strategies, and conflict resolution. Excellent interpersonal communication skills with proven success providing exceptional customer service to increase sales and retain clients. Collaborative leader adept at ensuring the execution of all safety, security, quality, and operational policies to meet goals and objectives.
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