Carlvin Bazile

About Carlvin Bazile

As a passionate Operations Manager with extensive experience in scaling high-growth startups, I specialize in driving transformational change that leads to measurable improvements in both efficiency and customer satisfaction. With a proven track record of managing multimillion-dollar ARR portfolios, optimizing workflows, and implementing AI-powered cost-saving initiatives, I am committed to building high-performing teams that deliver results and create sustainable growth.Driving Operational Excellence: I am skilled in streamlining operations, reducing friction in workflows, and enhancing service delivery. Whether it’s implementing innovative onboarding programs or leading large-scale process improvements, my focus is always on boosting business performance while enhancing the experience for customers and employees alike.Team Leadership & Talent Development: I am passionate about building and nurturing top talent. By creating performance-driven programs, I foster a culture of collaboration and excellence that not only reduces turnover but also drives growth. My ability to empower teams has resulted in high levels of engagement and consistent achievement of KPIs across operations.Customer Success & Retention: My expertise extends to driving customer success programs that elevate service levels, foster long-term relationships, and maximize customer lifetime value. By leveraging data-driven renewal strategies, I have consistently enhanced client satisfaction and increased retention rates in competitive markets.AI & Data-Driven Decision Making: I am always on the lookout for innovative solutions, and my ability to incorporate AI technologies has delivered significant cost savings and operational efficiencies. Whether it\'s through data-driven insights or smart automation, I focus on driving sustainable success that allows businesses to scale without compromising on quality or customer experience.

Experience

1. Manager, Concierge Services

   Yext

   Jun 2025 — Present · New York, NY, US

Education

• Briarcliffe College

  Business Administration and Management, General

  2012 — 2015

Skills

• Microsoft Office
• Computer Maintenance
• Computer Hardware
• Java
• Os X
• Networking
• Windows Xp
• C
• Linux
• Windows
• Computer Repair
• Troubleshooting
• Operating Systems
• Html
• Windows 7