Carlton M.
Client Support Analyst @Bare Cove Technology
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WORK HISTORY
Client Support Analyst @Bare Cove Technology
London, GB
ABOUT CARLTON M.
With over eight years of experience in technical support and pre-sales engineering, I specialize in cyber-security and cloud applications. Until June 2024, I contributed to Six Degrees Group, aligning with their mission to deliver innovative, reliable, and secure solutions. My focus has been on fostering collaboration, defining technical requirements, and delivering robust solutions that address customer challenges while supporting organisational values like cost-effectiveness and scalability. At Six Degrees Group, I partnered with cross-functional teams and clients to define and implement tailored solutions across diverse product areas, including cloud security, database solutions, and multi-factor authentication. My role involved conducting scoping workshops, coordinating with internal teams, and liaising with third parties to ensure success. My expertise in cyber-security and cloud applications allowed me to effectively address complex technical needs while enhancing operational reliability.
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