Carlton Johnson

About Carlton Johnson

A highly motivated customer obsessed, results-focused professional with more than 21 years of sales experience diversified across many industries such as retail, eCommerce, advertising, and customer service. Encompasses strong leadership and successful team-building capabilities combined with excellent technical, communication, presentation, and customer-service skills. Resourceful problem solver with proven ability to bring quick resolution to challenging situations as well as building lasting relationships with business partners to ensure scale of products and services.

Experience

1. Solutions Sales Manager

   Verizon

   Jun 2022 — Present

   SALES – Lead team to meet or exceed all sales goals, including the definition and implementation of strategies that motivate performance and generate results.OPERATIONS – Act as faithful steward of my store, to protect inventory, cash and all other assets. Use checklists and SOP’s, and create your own as desired, to “run a tight ship.”COACHING – I developed teammates’ skills through active coaching, and by setting a proper example through their own behavior on the sales floor.RECRUITING & RETENTION – I was dedication to culture and personality act as a magnet for other talented people to join Prime, stay, and grow.CUSTOMER EXPERIENCE – Instill a sense of pride in delivering world class customer service.

Skills

• Management
• Team Building
• Sales Process
• Solution Selling
• Account Management
• Telecommunications
• Strategic Planning
• Microsoft Excel
• Team Leadership
• Wireless
• Public Speaking
• Social Media
• Coaching
• Social Networking
• Project Management
• Time Management
• Sales Operations
• Customer Retention
• Customer Service
• Training
• Customer Satisfaction
• Microsoft Office
• Sales
• Retail
• Direct Sales
• Sales Management
• Mobile Devices
• Leadership