Sarah C.
- Role
- Sr Manager, Content Strategy and Governance, Core Tech at eBay
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Sarah C.
I am a driven, authentic leader and builder of highly effective teams. I am passionate…
Experience
Sr Manager, Content Strategy and Governance, Core Tech
Sep 2020 — Present
Responsible for content strategy and governance for eBay\'s self, guided and assisted customer service digital content, including the localization processes Responsible for defining and developing content creation and development standards, processes and governance Responsible for overseeing the Portfolio of content work across content strategy and design teams; including intake and estimation against ideas, projects and initiatives Responsible for training curriculum and delivery for content team Core team member in the governing body that approve all customer emails at eBay, ensuring they meet Brand, Voice and tone guidelines Direct management of 9 globally disbursed content strategists and many contractors / freelancers Serve as content strategy and knowledge management subject matter expert, regularly identifying and presenting strategic opportunities and vision to Senior Leadership to enable informed decision making on future initiatives and programs Budget management
Education
University of Utah
Art History
1995 — 1999
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