Hannah Carlson

Experience

1. Senior Account Manager Team Lead Enterprise Search

   Logical Position

   Oct 2022 — Present

   Driving Team Excellence & Client Success in the Digital Marketing Landscape I am committed to fostering a culture of top-tier performance within the Enterprise Client Services department. With a strong emphasis on team development, client engagement, & project coordination, I set the bar for work ethic, efficiency, proficiency, & professionalism. Team Leadership & Development + Lead & inspire a high-performing team, nurturing a collaborative environment that encourages skill growth, innovation, & client-focused solutions.+ Monitor daily workflow and weekly client communications, using insights to ensure the team maintains peak productivity & exceeds performance benchmarks.+ Foster a continuous learning culture by addressing team inquiries, providing targeted training on digital marketing trends, troubleshooting techniques, & communication enhancement. Client Engagement & Relationship Management + Orchestrating success for a diverse portfolio of clients in the expansive business market, serving as the primary point of contact for their digital marketing campaigns.+ Elevate client relationships by taking on priority accounts, including high-impact new deals, & offering guidance to the team on challenging accounts to ensure impeccable service delivery.+ Utilize in-depth digital marketing expertise to analyze existing PPC campaign performance, delivering actionable insights & strategic recommendations aligned with client objectives. Project Coordination & Process Enhancement + Spearhead departmental projects, employing a dynamic approach that capitalizes on industry trends to enhance Logical Position\'s product offerings.+ Collaborate cross-functionally, partnering with various departments to drive meaningful analysis & strategies that optimize campaign performance & client satisfaction.+ Oversee new hire onboarding & ongoing employee development, ensuring a cohesive & skilled team equipped to deliver exceptional results.

Skills

• Public Speaking
• Client Relations
• Research
• Branding & Identity
• Self Learning
• Sales
• Social Media
• Customer Service
• Market Research
• Business Strategy
• Social Networking
• Marketing
• Microsoft Office
• Advertising
• Flexible Approach
• Facebook Marketing
• Strategic Visionary
• Social Marketing
• Teamwork
• Time Management
• Project Management
• Team Management
• Relationship Building
• Adobe Creative Suite
• Personal Branding
• Confidence Building
• Digital Photography
• Problem Solving
• Event Planning
• Embracing the Unfamiliar
• Adobe Photoshop
• Marketing Strategy
• Reliability
• Social Media Communications
• Brand Implementation
• Optimism
• Microsoft Excel
• Search Engine Optimization (SEO)
• Brand Development
• Leadership