Carlos Zaragoza

About Carlos Zaragoza

I am a results-driven Senior Software Engineer and Technical Leader with 18+ years of experience delivering scalable technology solutions across banking, insurance, and retail industries. I specialize in aligning business goals with robust software architecture, leading cross-functional teams, and driving successful digital transformation initiatives.Throughout my career, I’ve played a key role in modernizing enterprise platforms, enhancing operational efficiency, and launching nationally impactful financial products. At PNC Bank, I’ve led projects like Virtual Wallet and EDGE, collaborating with executives and technical teams to solve complex challenges, optimize performance, and improve customer experience.I thrive in agile environments where I can connect business strategy with technology execution. I\'m recognized for my ability to translate business requirements into innovative technical solutions, always focused on ROI and long-term scalability.I bring a strong sense of commitment, leadership, and self-management to every project. With experience in both technical execution and strategic planning, I consistently deliver high-impact outcomes while mentoring teams and ensuring alignment with organizational goals.Empowering innovation through architecture, leadership, and vision.

Experience

1. Technical Lead

   PNC

   Jun 2019 — Present · Pittsburgh, PA, US

   As a technical lead on the bank’s account opening platform, I identify opportunities to optimize and automate workflows. Most recently, I led the effort to release a nationally competitive retail banking product. I supervise my development team’s performance and commitments, helping them to resolve roadblocks and solve complex technical problems. I work closely with product owners and software engineers to gather requirements for the project, the process, and the team.

Education

• Universidad Tecmilenio

  ISCA, Engineer Administrative Computing Systems

  2004 — 2007

Skills

• Coldfusion
• Open Source
• Sugarcrm
• Ajax
• Desarrollo De Sitios Web
• Código Abierto
• Desarrollo De Software
• Hojas De Estilos En Cascada (Css)
• Flex
• Gestión De Relaciones Con Clientes
• Html5
• Software Development
• Scrum
• Actionscript
• Crm
• Xml
• Desarrollo Web
• Css
• Postgresql
• Mysql
• Xhtml
• Javascript
• Html 5
• Jquery
• Microsoft Sql Server
• Sql
• Linux
• Spring Framework
• Ruby on Rails
• Web Development
• Java
• Php