Carlos Witherspoon

Experience

1. Sr Director, Technology Support Services & Technology Integrations

   Compass Group USA

   Jan 2022 — Present

   Provides strategic direction for Compass Group teams providing first level technology support. Teams include Technology Service Center, Data Center Services, Corporate Desktop Support, Regional Office desktop support and Mobile Device Support. Support teams consist of 5 managers and 75 technology support associates providing support for Compass Group associates in the United States and Canada.* Built and manages team of 10 technology engineers to execute technology platform, network, and infrastructure integrations for companies acquired by Compass Group through mergers & acquisitions.* Provides project management, technology deployment, and technology adoption guidance for numerous application and infrastructure initiatives.* Oversee budgetary and financial responsibilities for multiple costs centers totaling in expenses.

Skills

• Cross-Functional Team Leadership
• Outsourcing
• Team Management
• Project Management
• Competitive Analysis
• Citrix
• System Administration
• Disaster Recovery
• Microsoft Exchange
• Troubleshooting
• Project Planning
• Networking
• Change Management
• Testing
• System Deployment
• Data Center
• Blackberry
• Quality Assurance
• Operations Management
• Visio
• Security
• Team Leadership
• Windows 7
• Vendor Management
• Software Documentation
• Budgets
• IT Management
• Management
• Process Improvement
• Technical Support
• Business Analysis
• Windows
• Help Desk Support
• Human Resources
• Xp
• Program Management
• Active Directory
• Strategy
• Information Technology
• Integration