Carlos Chacón

WORK HISTORY

EDUCATION

SKILLS

ABOUT CARLOS CHACÓN

I\'m a Senior Product Manager with over 12 years of experience in the private and public sector, with a strong focus on product operations and FinTech. I excel at building processes that guide teams through uncertainty and deliver impactful results. From my start in QA to leading cross-functional teams, I’ve developed a knack for driving user-centric solutions, even in complex environments. I bring a small-team mentality to every role, fostering collaboration and adaptability.Here are a few of my key accomplishments:* Led the development and launch of 30+ products across FinTech, EdTech, agency, media, and government sectors.* Directed a complete UX/UI refresh of a banking app, implementing a design system that future-proofed new feature additions and enhanced the user experience.* Collaborated with third-party APIs to enable a payroll switch feature, resulting in a 200% increase in funded accounts.* Increased user engagement by 30% through data-driven improvements at Credit Sesame.* Delivered over 25 product releases at Crowdlinker, enhancing product-market fit and driving engagement across various industries.* Improved team efficiency by 40% and reduced project lead times using agile methodologies at Manifest Climate.* Collaborated with cross-functional stakeholders to develop an audio list feature for the Elections Ontario Mobile App, enhancing accessibility for visually impaired voters and potentially serving over 10 million voters across Ontario.* Developed deep expertise in public sector bureaucracy while maintaining the agility needed for impactful product delivery.I’m passionate about leading teams that value collaboration, innovation, and strong processes. I’m excited to leverage my SaaS expertise and growth-driven approach to scale startups and drive user engagement.