Carlos Manuel Soto
Driving Success in Marketing & Sales | Expert in Creating Value Propositions
- Role
- Product Zone Specialist at Apple
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Carlos Manuel Soto
Business-minded technologist working at the intersection of technology, operations, and…
Experience
Product Zone Specialist
Sep 2024 — Present · New York, NY, US
Achieving over a 68% Apple Care sales attachment rate by addressing customer needs to design compelling, individualized value propositions; recognized for maintaining a high accessory attachment rate Increasing client retention rate by leveraging exemplary communication skills to build rapport, foster active customer relationships, and consistently engage with customers, resulting in an NPS score of 100 from 24 survey responses Boosting business sales by facilitating 100 introductions to the Apple Business team, leading to a high client acquisition rate through meaningful connections with business owners; also achieved over a 50% account creation rate
Education
Stony Brook University
Bachelor of Business Administration - BBA
2017 — 2020
Opportunities for a Better Tomorrow
Tech Start
2023 — 2024
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