Carlos Ortíz

Marketing Associate | Creative Visual Designer

Role
Participant Services Agent at Pension Services, Inc.
Location
Miami, FL, US
LinkedIn followers
500 followers
Finance & AccountingView LinkedIn profile

About Carlos Ortíz

Creative and user-focused marketing associate with 3+ years of experience and a strong…

Experience

  1. Participant Services Agent

    Pension Services, Inc.

    Apr 2023 — Present · Coral Gables, FL, US

    Handle 20 to 30 daily 401(k) requests from former employees, covering everything from loans to in-service distributions, while ensuring each step strictly complies with IRS rules and plan guidelines, contributing to strong regulatory adherence.• Work closely with plan sponsors across 300+ companies, providing clear and timely responses to over 50 inquiries weekly, helping them navigate the complexities of 401(k) processes and building strong client trust.

Education

  • Fundación Universitaria Tecnológico Comfenalco

    Bachelor of Science - BS

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