Carlos Miranda
Process AI & Automation Lead
- Role
- Process Ai & Automation Consultant at EY
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Carlos Miranda
Technology consultant with 14+ years of experience designing and implementing innovative solutions that align with clients\' long-term strategic goals. Works closely with executive leadership, project managers, and cross-functional teams to deliver innovative solutions that enhance customer experience and drive operational efficiencies. Proven successful track record of delivering multiyear automation programs unlocking a cumulative $8m+ in projected savings for Fortune 500 companies across various industries.
Experience
Process Ai & Automation Consultant
Jun 2016 — Present · Miami, FL, US
Product Owner for EY\'s Process Mining Divestiture Analyzer tool. Collaborated with various cross-functional teams to create the business case and product roadmap. Gathered technical and functional requirements, developed the proof of concept, and gained leadership approval for market release. Responsible for taking the project from idea to market in 3 weeks-Automation Program Manager responsible for maintaining project scope, timelines, and budget while communicating project updates to key stakeholders-Solutions Lead managing business analyst teams by discovering automation opportunities, documenting functional and technical requirements, identifying key process metrics, prioritizing use cases, and creating automation business cases-Implementation Lead responsible for managing 25+ developers across various geographies. Tasked with enforcing automation development best practices. Focused on the development and deployment of quality automation solutions-Support lead managing staff with daily monitoring activities. Responsible for maintaining automation stability, troubleshooting, prioritizing fixes, and updating operational dashboards for leadership consumption. Maintained a 95% automation stability rate-Automation Center of Excellence (CoE) Lead responsible for defining governance and operating model. Collaborated with client stakeholders to define enterprise-wide automation program charters centered on a sound business strategy with measurable success metrics.
Education
John Carroll University
BSBA, Mangement Information Systems
2004 — 2008
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