Carlos Sánchez García
Digital Product Manager | GenAI, Platform & Digital Banking Strategy | Openbank US (Santander)
- Role
- Product Manager - Digital Products Chatbot & Ai Openbank Us at Santander US
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Carlos Sánchez García
Digital Product Manager focused on building and scaling digital banking platforms powered by GenAI and data-driven product strategy. I was part of the core product team that launched Openbank US (Santander Group), leading initiatives across the cards platform and AI-driven digital assistance capabilities.My experience spans both the U.S. and Peruvian banking ecosystems, working at the intersection of platform product strategy, digital banking innovation, and global-to-local product adaptation. I am particularly interested in how GenAI and platform capabilities can enable more intelligent, seamless, and contextual financial experiences.Core focus: GenAI product strategy · Digital banking platforms · Cards ecosystem · Product roadmapping · Platform localization
Experience
Product Manager - Digital Products Chatbot & Ai Openbank Us
Mar 2025 — Present · Miami, FL, US
Leading the roadmap and vision for Openbank US’s next-generation AI Chatbot, designed to deliver smarter customer experiences. Supporting the RAG-based architecture and AI governance to ensure secure, compliant, and auditable interactions. Driving the chatbot’s evolution into a more agentic assistant. Collaborating with global design, engineering, and compliance teams to build scalable, high-impact solutions aligned with Openbank’s digital strategy.
Education
Saïd Business School, University of Oxford
Oxford Digital Marketing: Disruptive Strategy Programme
2019 — 2019
Universidad de San Martín de Porres
Bachiller, Administración de Negocios Internacionales
2008 — 2013
Hult International Business School
Master of Business Administration - MBA
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