Carlos Iván Lozano

Role
Director of Product Management, Salesforce Ai - Conversational Assistance at Salesforce
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Carlos Iván Lozano

Launched Salesforce’s top 3 Language AI platforms: Agentforce, Einstein Copilot & …

Experience

  1. Director of Product Management, Salesforce Ai - Conversational Assistance

    Salesforce

    May 2023 — Present

    Contributing to artificial intelligence efforts across Salesforce, including AI platform, applications, model development, go-to-market, growth, adoption, partnerships, ecosystem, and secure, responsible AI. Salesforce AI is the fastest, most trusted way for companies to deliver generative experiences to their employees and customers, in the flow of work and grounded in their company and customer data. Next horizon for Salesforce AI is right here harnessing LLMs to provide conversational assistance and natural language driven interfaces that orchestrate, plan and reason, allowing Salesforce users to experience CRM in a brilliant way. Thrilled to be playing on these teams after nearly ten years of NLP. Foundational to Salesforce AI is the Einstein Trust Layer - data privacy, security, and governance for LLMs including citations, bias and toxicity filtering, zero retention prompts, prompt defense, data masking, and audit trail. Customers can bring your own LLMs or select from a vetted ecosystem of providers, including Salesforce Research-developed models.

Education

  • IESE Business School

    Master of Business Administration (M.B.A.), Executive

    2011 — 2013

  • General Assembly Canada

    Tech Skill Accelerator Program, Web Application Development

    2016 — 2016

  • University of Nicosia

    MOOC, Open Blockchain & Crytocurrencies

    2017 — 2017

  • Middlesex University

    Bachelor's Degree, Digital Media Engineering

    2005 — 2007

  • Toulouse INP

    University Degree - Computer Science Engineering, Mathematics, Electronics, Mechanics.

    2000 — 2003

Skills

  • Strategy
  • Telecommunications
  • Logic Pro
  • Html5
  • Social Media Marketing
  • Start-Ups
  • Social Media
  • Public Relations
  • Business Development
  • Ruby on Rails
  • Entrepreneurship
  • Animation
  • Git
  • Cloud Computing
  • Professional Audio
  • Css
  • Music Industry
  • Social Networking
  • Business Strategy
  • Javascript
  • Pro Tools
  • Github
  • Video Editing
  • Digital Media
  • Audio Engineering
  • Sound Design
  • Pair Programming
  • Recording
  • Product Development
  • Project Management
  • Music Production
  • Management
  • Jquery
  • Web Application Development
  • Marketing Strategy
  • Video
  • Marketing
  • Teaching
  • Film
  • Ruby

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Carlos Iván Lozano — Director of Product Management, Salesforce Ai - Conversational Assistance at Salesforce in San Francisco, CA, US | Unifers