Carlos E. Ortiz

About Carlos E. Ortiz

I am a senior Asset Protection leader with more than 20 years of experience driving shrink reduction, operational integrity, and risk mitigation across large-scale retail environments. My career has focused on building disciplined, data-driven AP programs that protect people, enable operations, and deliver measurable business impact.Currently, I lead enterprise Asset Protection initiatives that integrate analytics, technology, and centralized monitoring to move organizations from reactive loss prevention to proactive risk management. This includes the deployment of exception-based reporting platforms, standardized compliance programs, and the design and launch of a Global Security Operations Center to support field teams at scale.I partner closely with Store Operations, HR, IT, Finance, Legal, and executive leadership on sensitive integrity matters, program governance, and strategic risk decisions. My leadership approach emphasizes accountability, consistency, and defensibility while remaining grounded in real-world store execution.Equally important, I am passionate about developing future AP leaders. Through mentorship, training, and thought leadership, I invest in building strong leadership pipelines and elevating the profession beyond traditional perceptions of loss prevention.I believe modern Asset Protection is about protecting people, leveraging data, and leading with integrity, while enabling the business to grow confidently and sustainably.

Experience

1. Director of Asset Protection

   SNIPES

   Feb 2022 — Present · US

Education

• John Jay College (CUNY)

  BS, Criminal Justice

  1996 — 2000

Skills

• Internal Investigations
• Shrinkage
• Criminal Investigations
• Big Box
• Investigation
• Asset Protection
• Store Management
• Fraud
• Interrogation
• Physical Security
• Surveillance
• Workplace Violence
• Corporate Security
• Cctv
• Wicklander-Zulawski Interview & Interrogation
• Interviews
• Organized Retail Crime
• Inventory Control
• Interrogation Techniques
• Loss Prevention