Carlos Ayala

Ux Ui Design Intern @Global Radio Outreach

Seattle, WA, US

Identified user behavior and workflow needs through qualitative research of over 500 administrators, developing personas, journey maps, and flows to guide user-centered design decisions• Designed and iterated on wireframes and interactive prototypes in Figma for a content management dashboard, revising design clarity and cutting down on missionary confusion by 30%• Coordinated with 5 UX designers and product managers to contribute towards new product development and explored opportunities to expand website reach and manage product outreach• Collaborated with a diverse team to redesign an outreach website onboarding screen for hundreds of missionaries around the world, reducing new-user setup time by 40%• Initiated process to present design solutions and user research findings to stakeholder groups over the course of 2 months, consisting of missionaries and cross-functional teams, influencing research-based and strategic product decisions

City Colleges of Chicago-Harry S Truman College

Non-Degree Dual Credit Student

Illinois Institute of Technology

Professional Bachelors - B.A.C., Information Technology and Management