Carlos C.
Director of Business Technology at Educational Federal Credit Union
- Role
- Director of Business Technology at Educational Federal Credit Union
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Carlos C.
As a seasoned IT leader with over 30 years in the industry and 20+ years of dedicated service at my credit union, I bridge the gap between technology and business strategy. In my current role as Director of Business Technology, I lead the high-performing teams responsible for our Symitar core system—managing both analysts and programmers—and our Data Analytics division.I am passionate about driving operational excellence. I actively partner with departments to identify and implement efficiencies through automation and strategic process improvement. My key focus is now on the future, leading the charge to integrate cutting-edge AI and Agent technologies to enhance our member services and drive innovation.
Experience
Director of Business Technology
Educational Federal Credit Union
May 2023 — Present · US
Education
Florida International University
Bachelor of Science, Information Technology
2000 — 2007
Skills
- Process Improvement
- Team Building
- Management
- Networking
- Active Directory
- Windows Server
- Technical Support
- Business Analysis
- Strategic Planning
- Visio
- Software Development
- Information Technology
- Team Leadership
- Troubleshooting
- Microsoft Office
- IT Management
- Project Management
- Banking
- Programming
- Customer Service
- Testing
- Vendor Management
- System Administration
- Databases
- Html
- Leadership
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