Carlos Alfonzo
Director, Field Corrective Actions @Olympus Corporation
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WORK HISTORY
Director, Field Corrective Actions @Olympus Corporation
Central Valley, PA, US
Spearheaded improvements to Olympus Corporation\'s Global Field Corrective Action Processes, enhancing efficiency and compliance. • Led the standardization of FCA documentation and practices, resulting in streamlined operations. • Established lean sigma methodologies, accelerating execution and reducing turnaround times.
EDUCATION
Universidad Simón Bolívar
Engineering in Electronics
Arizona State University - W. P. Carey School of Business
Master of Business Administration - MBA
SKILLS
ABOUT CARLOS ALFONZO
As a seasoned leader in the medical device industry, I bring over two decades of experience in customer quality, Field Corrective Actions or Corrections and Removals, and commercialization. Currently serving as the Director of Field Corrective Actions at Olympus Corporation of the Americas, I excel in global program execution and implementation of global standard quality processes. My strategic vision and hands-on approach have driven critical initiatives that enhance customer experience and patient safety and ensure compliance with international standards.My expertise includes managing cross-functional teams, deploying corrective actions worldwide, and standardizing enterprise procedures. I have a proven track record in quality system leadership, project management, and business development. My commitment to excellence and accountability has consistently contributed to a reliable customer journey and elevated service quality within the medical device industry.
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