Carlos Villalobos

WORK HISTORY

EDUCATION

SKILLS

ABOUT CARLOS VILLALOBOS

I am a goal-driven professional with 15+ years of significant and progressive experience in hotel management, events management, restaurant operations (food & beverage), banquet operations, and business administration. I have the proven ability to lead, inspire, and motivate team members while encouraging productivity and creativity. As a highly focused manager, I offer experience in supporting complex and deadline-driven operations with the ability to problem solve while retaining positive relationships. As an exceptional decision maker with diverse experience in leadership and management roles, I possess a track record of resolving customer service escalations. I supervise subordinate staff, including assignment of duties while evaluating service and taking action as needed. I have a remarkable ability to develop alternative solutions while using best practices in addressing issues.I incorporate complex lessons learned from experience and by establishing relationships and understanding the needs of the business. I offer strong organizational abilities combined with excellent interpersonal and communication skills to work effectively with other professionals. I have the ability to manage organizational change and lead initiatives, identifying goals and cultivating relationships with stakeholders while serving in a leadership role. I am a professional who is adaptable and results-oriented in ensuring deadline-driven operations. My duties include supporting set timelines, developing requirements, and managing a distributed workforce. I am experienced in providing operations leadership with a focus on increasing productivity levels. I enjoy building relationships, understanding issues, documenting resolutions, inventing and specifying creative alternatives to problems, and leading teams to implement solutions that consistently exceed organizational expectations.