Carlos Retamero Díaz
Manager of Infrastructure Support @SecureOps
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WORK HISTORY
Manager of Infrastructure Support @SecureOps
Montreal, QC, CA
EDUCATION
University of London
London School of Economics and Political Science, BSc in Information Systems and Management
University of York
Master of Science in Computer Science with Cyber Security
SKILLS
ABOUT CARLOS RETAMERO DÍAZ
I’m a cybersecurity infrastructure manager with 10+ years of experience leading global teams and securing critical infrastructure across ISPs, MSSPs, and enterprise environments. My focus spans incident response, cloud security, regulatory compliance (NIST, ISO 27001), and 24/7 operational delivery through global teams. I’ve helped Fortune 500 clients reduce risk exposure by building scalable, secure systems and streamlining response processes. I thrive at the intersection of leadership and technical execution — whether it’s migrating environments to multi-cloud platforms, recruiting high-performing security specialists, or implementing follow-the-sun support models. Passionate about mentoring, proactive risk management, and building world-class infrastructure security operations.
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