Carlos R.

About Carlos R.

I am a leadership development and commercial capability leader in the pharmaceutical industry with extensive experience helping organizations translate strategy into execution by developing stronger leaders.My career began in frontline pharmaceutical sales and market access, where I gained a deep understanding of the realities facing customer-facing teams and the complexities of the healthcare landscape. Today, I focus on building strategic learning capabilities that elevate leadership effectiveness, strengthen coaching cultures, and improve commercial performance.In my current role, I design and deliver leadership development initiatives that equip field leaders with the tools and frameworks needed to lead high-performing teams. My work centers on developing scalable leadership capabilities that align business priorities with practical leadership behaviors — particularly in areas such as coaching effectiveness, accountability, change leadership, and cross-functional collaboration.A key focus of my work is integrating AI-enabled tools into leadership development, helping leaders leverage emerging technologies to strengthen coaching conversations, improve decision-making, and enhance organizational learning.Across my career, I have partnered with commercial, market access, and cross-functional leaders to support the successful launch and growth of therapies across multiple therapeutic areas, including diabetes, cardiovascular disease, respiratory conditions, dermatology, allergy, and osteoporosis.My passion is helping leaders grow their impact by building the capabilities, confidence, and clarity needed to lead teams in complex and rapidly evolving environments.

Experience

1. Associate Director Leadership Excellence & Customer Facing Skills

   Sanofi

   Nov 2024 — Present · US

   Responsible for driving the development of skills, behaviors, and mindsets for customer-facing leaders and individual contributors within the organization. This role involves partnering with senior leadership to identify and prioritize training needs, designing and implementing curricula, and aligning these efforts with changing market demands. The position emphasizes strategic collaboration with global and local business partners, leveraging best practices, and measuring training impact to optimize quality and efficiency.

Education

• Seton Hall University

  Master, Management and Human Communication

• Seton Hall University

  Bachelor's, Science Biology/ Chemistry