Carlos Prazeres
Service Technical Advisor | Azure Service Support & Improvement | Driving Technical Excellence & Collaboration Across Global Teams | Passionate about Continuous Learning
- Role
- Service Technical Advisor at Microsoft
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Carlos Prazeres
I have been working with IT for more than twenty years. Technical Support is not solely about technical knowledge, so in all these years I have developed what I consider very important skills, such as teamwork, management abilities, rapid decision-making, handling customers’ demands and expectations, work under stressful and demanding situations, and communication competencies.
Experience
Service Technical Advisor
Feb 2024 — Present · Charlotte, NC, US
Education
Capitol Technology University
Master of Science in Product Management
Skills
- Dns
- Virtualization
- Administração De Redes
- Os X
- Wsus
- Servidor Windows
- Active Directory
- Windows Server
- Sistemas Operacionais
- System Administration
- Vmware
- Operating Systems
- Virtualização
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