Carlos Meyer

Advisor Manager B2b @Internations

Berlin, DE

Responsible for daily business operations.• Provide general technical support to partners.• Check legal documents for TAX audits compliance.• Check partners qualifications.• Prepare and conduct technical webinars.• Create and send Newsletters.• Create small software Applications tools for internal use.• Help with project management and process improvement.• Create, manage and supervise the phone communication / schedulebetween our management staff and our partners.• Responsible for Complaint Management. Negotiate and solve problems.• Interact with our technical department to solve our platform software issuesfor our partners.• Create Jira tickets.• Document information in Confluence.• Use Freshdesk.• Provide customer service for the Dach partners

University of Maryland

Computer Engineering