Carlos Marques

About Carlos Marques

With over three years of experience in sales development and account development, I am passionate about creating new possibilities for people and organizations by connecting them to the knowledge and skills they need to succeed in a changing world. I have a master\'s degree in sales and a bachelor\'s degree in business administration, which equip me with the theoretical and practical foundations of sales management and strategy. As a Senior Account Development Representative at Udemy, I share the company\'s mission of empowering learners, instructors, and enterprises through our global marketplace platform.In my current role, I am responsible for building pipeline across the Brazil business, leveraging six sales channels to drive high-impact conversations: phone, email, LinkedIn, gifting, text, and video. I have consistently exceeded my quota and ranked among the top performers globally and regionally. I have also become a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers and leaders who are new to the Udemy brand. I use the most in-demand sales tools to drive efficiency, review key metrics, and optimize processes, such as Salesloft, Salesforce, ZoomInfo, LinkedIn Sales Navigator, Qualified, and Gong. I collaborate with Account Executive partners to ensure a smooth handoff and a positive customer experience. I also experiment with new and creative ways to generate and qualify leads, and I constantly seek feedback and coaching to improve my skills and performance.

Experience

1. Senior Account Development Representative

   Udemy

   Apr 2024 — Present · San Francisco, CA, US

   Q12••••10%(TOP 2 GLOBAL ADR)Q22••••36%(TOP 1 GLOBAL ADR)Q32••••21%(TOP 2 GLOBAL ADR)Q42••••15%-Experience in working with agencies and C-level executives- Facilitate co-selling collaboration between partners and account executives- Develop new business and expand the partnership with existing clients- Responsible for prospecting new corporate customers and helping current customers leverage their success with Udemy in Latin America- Selling to many types of personas (most common HR, Learning and Development, or Tech/IT)- Owning deal cycle from start to finish (prospecting, discovery call, and email follow-up), including expanding the current Udemy footprint with existing customers- Creating and delivering accurate sales forecasts through strong pipeline management- Collaborating with the greater sales team to share best practices and innovate- Improving and streamlining the sales process- Experience exceeded quotas consistently, built client relationships, facilitated agreements, and managed a successful sales pipeline.

Education

• Centro Universitário de Jaguariúna - UniFAJ

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2012 — 2015