Carlos Lopez

Community Manager @Sega of America, Inc.

Irvine, CA, US

Community Engagement-Developed and implemented strategies to boost community participation and engagement-Organized and led virtual and in-person events to facilitate interaction and build strong relationships among members.Strategic Planning-Set measurable KPI goals for community growth, engagement with brand leaders-Collaborated with departments such as marketing and product to ensure community activities aligned with broader organizational objectives-Analyzed community performance data and presented key insights to senior leadership for informed decision-making-Stayed current with industry trends and adopted best practices to enhance community management efforts.Content & Communication-Created, curated, and managed content, including social media posts and video assets, to keep community members informed, engaged, and connected-Maintained a consistent tone and voice across all communication channels to foster a cohesive and inclusive community atmosphere.Partnerships & Collaboration-Built and nurtured partnerships with relevant organizations, influencers, and community leaders to strengthen and expand the community network.