Carlos Hernandez

About Carlos Hernandez

Experienced leader with a demonstrated history of working in Operations & Program Management. Skilled in Development Of Employees, Operations Management, Retail, Site Management, and Relationship Building. Strong operations and program management professional with a Bachelor\'s Degree focused in Criminal Justice from University of Nevada-Las Vegas.

Experience

1. Senior Station Manager

   Amazon

   Mar 2026 — Present · Las Vegas, NV, US

   As a Senior Station Manager at Amazon Logistics, I lead all operational, financial, and people development initiatives for a high-volume Delivery Station. My role encompasses strategic leadership across multiple dimensions:Leadership & Team Development: I manage and develop a team of Operations, Area, and Shift Managers, focusing on coaching, mentoring, and building leadership bench strength to ensure sustainable operational excellence and career growth opportunities.Operational Excellence: Responsible for driving performance across all key metrics including safety, quality, customer experience, and delivery performance. I develop and execute operational strategies that balance efficiency with exceptional service delivery.Financial Stewardship: Oversee complete budgetary responsibility for the delivery station, managing resources strategically to optimize costs while maintaining service levels and investing in team development.Culture & Employee Relations: Champion a positive work environment by building strong employee relations, fostering engagement, and creating an inclusive culture where team members can thrive and deliver their best work.Strategic Impact: Drive continuous improvement initiatives, implement process changes, and lead lean initiatives that enhance operational efficiency and customer satisfaction across the last-mile delivery network.

Education

• University of Nevada-Las Vegas

  Bachelor's Degree, Criminal Justice

  2011 — 2013

• University of Nevada, Reno

  General Studies

  2004 — 2005

Skills

• Leadership
• Merchandising
• Microsoft Excel
• Team Leadership
• Training
• Last Mile
• Performance Management
• Employee Training
• Development of Employees
• Logistics Management
• Store Operations
• Management
• Team Building
• Problem Solving
• Operations Management
• Recruiting
• Driving Results
• Inventory Management
• Inventory Control
• Customer Service
• Retail
• Time Management
• Hiring
• Loss Prevention
• Relationship Building
• Increase Productivity
• Supply Chain Management
• Store Management