Carlos Guanche-Diaz
Technical Support Specialist (Server, Network, Telephony and Account Administration) @Roche
Brampton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Technical Support Specialist (Server, Network, Telephony and Account Administration) @Roche
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EDUCATION
1995 — 2001
Telecommunications Engineer, Polytechnic University of Havana (ISPJAE a.k.a. CUJAE)
Engineer's degree, Telecommunications Engineering
1980 — 1983
Technical Institute "Amistad Cubano-Sovietica"
Mechanical Designer, Engineering Technology, General
SKILLS
CitrixIT OperationsHelp Desk SupportBlackberry Enterprise ServerIT ManagementDhcpLinuxFirewallsIT Service ManagementSlaIncident ManagementServersItilDisaster RecoveryVirtualizationTroubleshootingMicrosoft ExchangeBmc RemedyDnsIntegrationNetwork AdministrationTcp/IpCisco TechnologiesVoipSwitchesActive DirectoryXpWindows ServerHardwareSystem AdministrationIpVpnTechnical SupportService ManagementComputer HardwareService DeskNetworkingSoftware DocumentationLotus NotesInternet Protocol Suite (Tcp/Ip)
ABOUT CARLOS GUANCHE-DIAZ
As part of a global organization with more than employees in over 100 countries…
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