Carlos Gonzalez
IT Support Specialist | Network Administration | Technical Support | Helpdesk
- Role
- Sr Client Tech Support at Fiserv Eft
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Carlos Gonzalez
Strong TCP/IP Troubleshooting and Problem Solving (IP Fluency) Prompt Escalation and…
Experience
Sr Client Tech Support
Sep 2014 — Present · West Hills, CA, US
Serve as initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software / hardware / network issues for the domestic banking industry.
Education
UNIVERSIDAD AUTONOMA DE MEXICO
Computer and Information Sciences and Support Services
Moorpark College
Computer Systems Networking and Telecommunications
Skills
- Vendor Management
- L2/L3 Cisco Switches and Routers, Vlan, Vpn, Wi-Fi, Watchguard & Nokia Ip330 Fir
- Databases
- Troubleshooting
- Sdlc
- Integration
- Tcp/Ip
- Active Directory
- Linux
- Itil
- Software Installation
- Windows
- Operating Systems
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